Due to the nature of our products, we do not accept returns. If applicable, we replace damaged or defective items when the damage or faulty design affects the product’s functionality.
To be eligible for a replacement, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a replacement request, send us an email at firstname.lastname@example.org. If your replacement is approved, we’ll send you a new unit. Items sent back to us without first requesting a return will not be accepted. Please dispose of your defective unit safely after ensuring that your replacement has been approved.
You can always contact us with any questions at email@example.com.
Damages and other issues
Please inspect your order as soon as you receive it. Contact us immediately if the product is defective or damaged, or if you received the wrong item. We will do our best to evaluate the issue and provide you with a solution.